Question: Question content area top Part 1 E - mail has given companies and individuals the ability to send documents as attachments instantly to recipients around

Question content area top
Part 1
E-mail has given companies and individuals the ability to send documents as attachments instantly to recipients around the world rather than sending them through a package delivery services such as FedEx, UPS, DHL, and others. For these package delivery services, e-mail represents which of the following forces in Porter's Five Forces Model?

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