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Part $1$

The$$ COVID$-19$ pandemic disrupted supply chains and caused stores to run out of many products which caused consumers to substitute with less preferred options. This disconnect between the purchase intention and the purchase decision is an example of$\_\_\_\_\_\_\_\_.$

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Part $1$

A$.$

cognitive dissonance

B$.$

complex buying behavior

C$.$

the attitudes of others

D$.$

unexpected situational factors

E$.$

habitual buying behavior