Question: Question content area top Part 1 What determines if a buyer is satisfied or dissatisfied with a purchase? Question content area bottom Part 1 A
Question content area top
Part
What determines if a buyer is satisfied or dissatisfied with a purchase?
Question content area bottom
Part
A
The number of alternatives considered in the purchase decision
B
The relationship between consumer expectations and perceived product performance
C
The amount of information gathered in the decision process
D
How others feel about the purchase
E
Whether or not they experience cognitive dissonance
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