Question: Question for case study NETFLIX : HARVARD BUSINESS SCHOOL CASE STUDY 9-607-138, April 27, 2009; Willy Shih, Stephen Kaufman; David Spinola. Did Netflix do the

Question for case study NETFLIX: HARVARD BUSINESS SCHOOL CASE STUDY 9-607-138, April 27, 2009; Willy Shih, Stephen Kaufman; David Spinola.

  1. Did Netflix do the same jobs for consumers that Blockbuster did? How did the services each provided change over time?

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