QUESTION FOUR $[25]$

In the recent months many companies have been affected by country$-$wide looting and

protests. Companies have suffered major losses in merchandises as well as productivity.

This has had a huge impact on their ability to supply their customers with the relevant

products. Some companies were forced to close down due to their businesses being

destroyed.

As a manager of one of these businesses that were impacted by this disruption in the

country, you will need to write a formal letter to your customers to apologize for the delay in

delivery of their purchased goods.