Question: QUESTION FOUR (25Marks) 4a. IT Change Management is mainly for IT professionals. It shows ways IT staff supervise changes in IT systems. The change should

QUESTION FOUR (25Marks)

4a. IT Change Management is mainly for IT professionals. It shows ways IT staff supervise changes in IT systems. The change should be done in a way that there is minimum disruption of business. IT Change management comprises of FIVE(5) elements, enumerate and analyse the five components. (10 marks)

4b. State the THREE(3) types of Change management that are popular and provide a detailed description of each. (15 marks)

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