QUESTION

$($i$)$

Internet sites like eBay $($the giant online auction site$)$ and iVillage $($an online community for women$)$ can be used by firms to build communities of users$-$likeminded customers who want to share their experiences. This builds customer loyalty and enjoyment and develops unique ties to customers.

This scenario is an example of how information systems help businesses use to achieve competitive advantage.

ANSWER

synergies

core competencies

network$-$based strategies

human$-$focused strategies

IDON'T KNOWYET