QUESTION ONE $[20]$

$1\mathrm{.}1$ Explain the role and impact of globalisation on the logistics function. $(10)$

$1\mathrm{.}2$ Discuss the tools a logistician might use for the materials requirements plan. $(10)$

QUESTION TWO $[30]$

$2\mathrm{.}1$ Explain why customer satisfaction is an important competitive goal for any business. $(15)$

$2\mathrm{.}2$ Explain the reasons for considering your customers$/$clients in the product$/$service deign $(15)$

QUESTION THREE $[20]$

The cross$-$functional drivers of supply chain include information and pricing. How would you relate

these to information and financial flows? $(20)$