Question: QUESTION ONE [ 2 0 ] GlowLux Cosmetics is a well - established cosmetics manufacturing company with a reputation for producing a wide range of
QUESTION ONE
GlowLux Cosmetics is a wellestablished cosmetics manufacturing company with a reputation for producing a
wide range of skincare and beauty products. Headquartered in a modern facility, the company's product
portfolio includes skincare creams, lotions, serums, and makeup items. GlowLux Cosmetics operates in both
the domestic and international markets, catering to a diverse customer base.
The company prides itself on using highquality ingredients and innovative formulations to create products
that promise to enhance beauty, promote healthy skin, and deliver a radiant glow. Their product line includes
antiaging serums, sunscreens, moisturizers, makeup foundations, and various other cosmetic items. In recent
months, GlowLux Cosmetics has been confronted with a surge in customer complaints regarding adverse skin
reactions.
Many customers have reported experiencing skin irritations, redness, itching, and, in some
cases,pigmentation issues after using certain products from the company's skincare line.
Numerous customers have complainedabout experiencing skin irritations shortly after applying specific
skincare products. These irritations range from mild discomfort to more severe and uncomfortable reactions.
Some customers have noticed changes in their skin pigmentation, with the appearance of dark spots
and uneven skin tone after using particular products. These pigmentation issues have raised
significant concerns among customers.
Required: Explain the significance of the product liability assessments and controls in the risk management
process.
QUESTION TWO
Discuss the concept of hedging and the use thereof in the risk evaluation and internal control process.
QUESTION THREE
Explain the following risk phenomenon: "fraud is the deliberate action to falsify records, valuations
or transactions, generally due to dishonest behaviour".
QUESTION FOUR
Discuss, by including examples, the concepts of risk avoidance and risk mitigation in the risk
management process.
QUESTION FIVE
Detail how loss probability directs the management action plan and decisionmaking process.
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