QUESTION ONE [62]

Read the scenario below and answer the questions that follow:

Tansen, the Logistics Manager of J&J Enterprises, wants to assess the need for further training of his team to enhance the logistical aspect within the supply chain operations. He believes that appropriate training can improve the development of the transportation function, thus making it more profitable. Tansen wants to present his findings to the board for approval. However, in order to provide these findings, he needs to assess the training and development needs of his team. Tansens responsibilities are 60 trucks and a team that consists of 71 drivers, 6 controllers, 12 assistant controllers, 25 mechanical maintenance staff and 15 wash bay staff, all of whom contribute to the successful running of the logistics department.

1.1 Enlighten Tansen of the Research Process and sufficiently elaborate on the steps he needs to adhere to. (14) 1.2 Provide a title for this report. (3) 1.3 Develop a primary objective of Tansens Study. (3) 1.4 Compare two (2) Research Philosophies Tansen can adopt for his study. (12) 1.5 Advise Tansen on which Research Philosophy would be best suited for the above study and explain why this would be the most appropriate selection. (8) 1.6 Explain who will constitute Tansens target population and why? (5) 1.7 Given the scale of the study, why is sampling a population important? (8) 1.8 State which Sampling Strategy Tansen should employ. (4) 1.9 Substantiate why this is the most viable Sampling Strategy. (5)