QUESTION ONE A CASE STUDY Professor Frederick Winslow Taylor is well known today for his Scientific Approach to Management. A well-known example of the scientific management theory is the pig iron experiment. Iron was loaded on to rail cars by workers-each lot weighing 92 pounds or (41.73Kg) and known as "pig". On average 12.5 tons were loaded on to the rail cars per day, but Professor Taylor believed that scientific management could be used to increase this to almost 48 tonnes per day. Through experimenting with various procedures and tools Taylor achieved this as follows: - He carefully matched each of the jobs to each of the worker's skills and abilities - He provided the workers with the correct instructions about how to do each job - He provided the workers with the correct tools - He then created worker motivation by providing a significantly higher daily wage. It is believed that through the use of scientific management Taylor increased productivity on the shop floor by almost 200 per cent. Required: a) What are the main advantages of scientific approach to management for a business organisation operating in a very volatile business environment like Zambia or Zimbabwe? (7 Marks) b) What are the disadvantages of scientific management for most businesses in Zambia and Zimbabwe today? (6 Marks) c) Which of Taylor's viewpoints regarding management are still appropriate to use in a modern business organisations? (5 Marks) d) Criticise analyse Taylor's approach to management from a humanistic perspective (7 Marks) [TOTAL: 25 Marks] QUESTION ONE A CASE STUDY Professor Frederick Winslow Taylor is well known today for his Scientific Approach to Management. A well-known example of the scientific management theory is the pig iron experiment. Iron was loaded on to rail cars by workers-each lot weighing 92 pounds or (41.73Kg) and known as "pig". On average 12.5 tons were loaded on to the rail cars per day, but Professor Taylor believed that scientific management could be used to increase this to almost 48 tonnes per day. Through experimenting with various procedures and tools Taylor achieved this as follows: - He carefully matched each of the jobs to each of the worker's skills and abilities - He provided the workers with the correct instructions about how to do each job - He provided the workers with the correct tools - He then created worker motivation by providing a significantly higher daily wage. It is believed that through the use of scientific management Taylor increased productivity on the shop floor by almost 200 per cent. Required: a) What are the main advantages of scientific approach to management for a business organisation operating in a very volatile business environment like Zambia or Zimbabwe? (7 Marks) b) What are the disadvantages of scientific management for most businesses in Zambia and Zimbabwe today? (6 Marks) c) Which of Taylor's viewpoints regarding management are still appropriate to use in a modern business organisations? (5 Marks) d) Criticise analyse Taylor's approach to management from a humanistic perspective (7 Marks) [TOTAL: 25 Marks]