Question: Question one a) What are the principles upon which kaizen is derived from? 5mks b) What is required in the organisation for the 5S model

Question one a) What are the principles upon which kaizen is derived from? 5mks b) What is required in the organisation for the 5S model of Quality Improvement to work? 10mks Question two. Achievement of quality by the organisation does not happen by accident but rather involves a deliberate commitment towards achieving and sustaining the quality momentum. The organisation has to invest in the process, monitor progress and continuously look for ways of improvement bit by bit. Describe the costs that are associated with the TQM process. How can these costs be justified? 15mks

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