Question One Describe a case study about coca cola, it in your own words using the following points. A. Clear headline (introduction): It should give the most important information that describes the case study. B. Business process: describe in detail the activity, how the business process is done, and the main Input and Output. (If there are many business processes, select one with issues) C. The current situation: It describes the current situation based on the business process. By providing the main points, including the clients name/industry, the product/service used, and quick result stats. D. The Issues: State the problem/issues, consequences, and any hesitations in the business process.

Question Two C- Model (As-Is) process using BPMN 2.0 using any tool such as Visio.

D- Then analyze As-Is process from at least two perspectives. For example, if quality and time perspectives are taken then mention at least 1 issue related to quality and 1 issue related to time in the process

Question Three A- Propose at least two ideas for improving process of your selected case study from any perspectives: for example: (a) equipment perspective, (b) employees perspective, (c) IT & IS technologies perspective, etc. B- Also explain how your suggestions will solve business process issues?