Question one options-1.) is 2.) is not Question two options- 1.) directly 2.) indirectly 1.) goodwill 2.) service 3.) willingness to compromise

Read the subject and body of an e-mail refusing a favor, and then answer the question. To: Mark Maloney From: Dennis Schaffer Subject: RE: Heritage Garden Day Volunteers Needed March 13 Hi Mark, The Heritage Garden project sounds exciting, but I'm already booked the second weekend in March. I am the volunteer coordinator for our neighborhood's new community garden that we are breaking ground on that same weekend. Thank you for thinking of me for this important project. I look forward to supporting the Heritage Garden project in the future and will share information about the volunteer day with those in my network. Best, Dennis The organizational plan of this message V appropriate for the situation and request because Select the best responses to the following questions. If you refuse a claim , you risk losing the customer's