QUESTION ONE Read the extract below and answer the questions that follow: You may have heard Peter Druckers famous quote, Organizational culture eats strategy for breakfast. While many leaders agree and have directly experienced this phenomenon, very few organizations intentionally address their culture. Why? Because its seen as a nice-to-have. Its seen as the something else that takes place on the side of our work -- not about the actual work itself. But look around your organization. Your employees are the ones getting the work done, right? What do you know about them? How well do you understand their pain points? And how have you attempted to resolve them? When people feel frustrated at work, its unlikely because the foosball table broke, they had to buy their own lunch, or they couldnt wear jeans to the office. Theyre more likely frustrated about a lack of clarity within the decision-making processes, ill-defined roles, poor communication or a myriad of challenges along those lines. And the opposite is true: When people feel engaged at work, it's likely because they have open lines of communication, clarity in the purpose of their work, and trust in their leaders and the peers around them. All too often, when we think about an exceptional organizational culture, it's the superficial perks that we focus on. Why? Because understanding, developing and supporting your culture can feel like a rather ambiguous and daunting challenge. Questions: 1.1 Define each of the following terms: 1.1.1 Leadership 1.1.2 Strategy 1.2 Explain the importance of leadership creating and maintaining organisational culture at work, include excerpts from the above extract to support your answer. 1.3 Determine the ways in which employees can learn organisational culture.