Question $/$

Please match the terms with their definitions

Customer expectation

Product

Customer value

Horpitality industry

Revenue management

$[$Choose$]$

$[$Chsose$]$

is a major characteristics of services; their quality may vary is a pricing method using price as a means of matching dem is made up of those burinesses that offer one or more of th is used by a service frim to make its products more tangible is a frrm or an individual that provides the resourses neede is the difference between the benefits that the customer g is a frrm that helps the compary to promote, sell, and distri anything that can be offered to a market for attention, acq is based on past buying experiences, the opinions of frienc

Physical evidence $$

Service variability $$

Supplier