Question: STAR $($Situation$,$Task$,$ Action, Result$)$Method answer for the following interview questions? Can you share with us a time when you were required to provide advice on different options for the design, implementation, customization, or maintenance of your organisation$$remote software deployment strategy? What were their business requirements? What was your STAR $($Situation$,$Task$,$ Action, Result$)$Method answer for the following interview questions?

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$1.$Can you share with us a time when you were required to oversee or manage processes to conduct a LAN risk assessment for on$-$prem solution during the development phases thereof?

$$What approach did you follow$/$tools did you use?

$$What were the challenges and how did you overcome them?

$2.$Can you give an example where you prepared a Risk Assessment for IT Services? What were the challenges and how did you overcome them?

Competency No $2$: Maintenance and Support

$1.$How would you describe your experience to Design new IT solutions?

$2.$Can you please share with us a taxing example where you were responsible to provide your inputs regarding the diagnosis of a LAN Infrastructure problem of a client organisation? $$What network diagnostic tools did you utilise?

$$Briefly explain the environment, the challenges experienced and how you overcome them?

$3.$Please take us through the steps you would follow to Provide Advanced Technical support within End User Computing Services?

Competency No $3$: Infrastructure as a Service

$1.$Can you tell us about a time when you were required to provide remote EUC or desktop support services to a client?

$$How did you go about to ensure compliance with the service level agreement and improved incident resolution$/$customer satisfaction?

$$What specific approaches and procedures did you implement?

$$How effective were these? Also tell us what you learned in the process.

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$2.$Also tell us about a time when you were required to minimise the occurrence of EUC down$-$time incidences?

$$What tools did you used to analyse the root causes of the problem?

$$What improvements did you introduce and what results did you achieve?

$3.$Please take us through a time when you had to Coordinate Business Improvement initiatives and solutions?

$$What steps$/$processes did you follow?

Competency No $4$: Communicatingng and Influencing

$1.$Please tell us about a time that you had to develop and submit a technically involved proposal reportt pertaining to the management of the advanced technical support solution design:

$$What approach did you follow to develop a report$/$prepare a presentation?

$$What approach did you adopt to convey your thoughts and what results did you achieve?

$2.$Tell us about a time that you were required to do a Quality Assurance for a client how did you communicate verbally with a client organisation to explain the EUC critical areas for design, solution development

$$How did you go about this?

$$How did the client respond?

$$Taking into account the reaction of the client, now that you think back, would you have done anything differently?

$3.$Can you take us through a time when you had to communicate the need to Provide proposals for new solutions, hardware and software?

$$What approach did you follow?

Competency No $5$: Project Management

$1.$Can you share with us an example of a project where you had to Provide hardware and software technical advice on technology and related IT infrastructure project?

$$What were the results that were achieved and why you think the project was successful?

$2.$What necessary steps would you follow to provide technical advisory service on technology and related IT infrastructure