QUESTION THREE [20]

Read the following extract and answer the questions that follow: The pandemic has brought monumental challenges to the world of work and catalysed the move towards remote, or hybrid working for many. This isnt just affecting the way we work; it also has a significant impact on the way we learn new skills. It raises a range of challenges for learning and development teams to ensure that employees are fully able to adapt to the change that their new working environments bring and rise to the challenge of digitisation while striving to reach their individual potential. Visionary learning and development strategies hold the key to addressing these challenges and help businesses to address immediate skills issues, as well as building solid foundations for the future.

Questions:

3.1 Evaluate the strategic importance of training and development in terms of the purposes of training and development in organisations. (10)

3.2 Identify the range of challenges for learning and development in organisations and provide recommendations as to how these challenges can be overcome. (10)