QUESTION TWO

$[20]$

As an organisational developer, suggest the relevant ways that employees may learn culture in an effort to promote the Toyota Way.

QUESTION THREE

$[30]$

"Communication is identified as a core value of Toyota."

In context of the statement and article above:

$3\mathrm{.}1$ Evaluate the importance of communication for Toyota in fostering their commitment to quality and constant innovation.

$(15)$

$3\mathrm{.}2$ Critically discuss the potential barriers to effective communication at Toyota.

$(15)$