Question: QUESTION TWO [ 2 0 ] Kloppenburg et al ( 2 0 1 9 : 3 9 2 ) define project quality as the characteristics

QUESTION TWO [20]
Kloppenburg et al (2019:392) define project quality as the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.
They emphasise that there are four project quality concepts stakeholder satisfaction, process management, fact-based management and empowered performance.
Define each of these core project quality concepts and discuss why each is vital in planning and managing projects.

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