Question: QUESTION TWO (20 Marks) Benchmarking is a process used in management and particularly strategic management, in which organisations evaluate various aspects of their processes in

QUESTION TWO (20 Marks) Benchmarking is a process used in management and particularly strategic management, in which organisations evaluate various aspects of their processes in relation to best practice, usually within their own sector. However, the diffusion of eCommerce in developing countries has fallen far below expectations when compared to 1st world nations. Clearly identify and discuss the benefits of benchmarking.

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