QUESTION TWO (20 MARKS) Turmoil @ XYZ Ltd At the recent board meeting of XYZ Ltd, tempers had become high and uncontrollable as there was what seemed to be an unending argument between Ms. Oppong , the Finance director and Ms. Aning, the HR director. Apparently, the HR director had presented a proposal that insisted the organisation should invest in the training and development of its employees; a proposal that seemed not to have gained the applause of those in Finance. In her argument, Ms. Oppong asserted that so many of their employees that have been trained and developed in the past had left the organisation - that they had become more attractive to competitors and had left with the investments made in them without the organisation gaining any returns. He therefore, 4 claimed, that Investing in training and development of employees only made them more attractive to outsiders and only led to turnover! In a bid to calming Oppong down, Ms. Aning further explained that indeed there is an appreciable return on investments made in the human resources, but before she could go any further, Ms. Oppong angrily retorted, but even if we have the means to commit such huge sums of money to the training and development of these employees, there should be some benefit to the organisation. But how on earth will we be able to measure that? How will we be able to measure its effect? Required: a) Do you agree with the finance managers assertion that investing in training and development only results in employee turnover? (3marks). b) As a Human Resource training and development consultant which will you recommend? i. To train and develop employees, even if they will leave, or ii. To not train and develop employees so they could remain with the organisation? Explain one (1) reason for your choice. (5marks) c) Explain to the board of XYZ one (1) criteria you will employ in assessing the effectiveness of training and development programs. (2marks) d) One school of thought has it that training and development helps to solve organisational problems. Can training and development be used to solve all organisational problems? Defend your stance, clearly explaining one (2) reasons for your position. (5marks) e) Employees, at different stages of their careers, need different kinds of training and development experiences. Explain two (2) ways by which job experiences could be used for employee development. (5marks