QUESTION TWO $[50]$

Case Study: Management of Healthcare Organizations

Case Background:

You are a healthcare manager tasked with overseeing the planning, organizing, staffing,

directing, and controlling of resources in a healthcare organization. The organization is

planning to implement a new healthcare facility, and you are responsible for managing the

project and ensuring the performance of the healthcare professionals involved. The project

includes planning, construction, and commissioning phases.

Section A: Management Process

$2\mathrm{.}1.$ Define healthcare management. Explain the three levels at which management takes place in healthcare organizations.