QUESTIONS $1$: $45$ MARKS

Change models forecast the process change will take and prepare people for this. People can normalize their experience using a model of change and change models provide a structure that gives everyone a sense that change is manageable. Employee performance is more likely to increase when staff feel supported and understand the change process.

Analyse eight reasons to use the change management model and evaluate Kotter's $8$ step principles. Use relevant examples to support your argument.