Question: Questions 1. Performance (15 points) How good is Intermountain? Why? How would you rate their performance? Evaluate the quality and efficiency of the delivery system.

Questions 1. Performance (15 points) How good is Intermountain? Why? How would you rate their performance? Evaluate the quality and efficiency of the delivery system. 2. How does Intermountain do it? (20 points) Describe the operations management model and list the features. What are they doing differently from everyone else? How does this approach address the process challenges confronted by operations managers?.

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