Question: questions 1 . Scott needs to explain the upcoming changes to the department s focus to the rest of the HR staff. Use the first

questions

1 .

Scott needs to explain the upcoming changes to the department

s focus to the rest of the HR staff. Use the first

1 - 2

slides of your presentation to explain what is meant by

transactional

versus

transformational

HR as it relates to this case. Describe the benefits of this more strategic approach. o Green has set a very public goal of increasing patient satisfaction from

78 %

90 % .

Explain how Scott

s reorganized, strategically focused HR department can help the hospital reach this goal. o Scott has been assigned to lead the search for the new vice present of HR and needs help creating the job description. What specific knowledge, skills, and abilities should be included? Why are these important?

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