Questions:

1. What are the main problems that the Mobile division is experiencing?

a. How do the conflicting performance metrics of each group

contribute to the problems?

b. What is it about the current organization design and product

development process that fosters the problems of coordination

we see in the case?

c. How does the division's culture play a role in the discord? What

has shaped this culture?

d. What is the role of the business head, Cahill, in leading change?

2. Should one particular group (marketing, manufacturing, etc.) or

individual bear more of the responsibility than any other for fostering

cross-functional coordination? Why or why not?

a. To what extent is Cahill the cause of the problems? What about

his predecessor, Jim Harrison?

3. Were all of Roger Cahill's changes necessary?

a. Did he do too much all at once? Not enough?

b. Is Roger's self-assessment accuratethat he is a researcher,

not a leader?

4. If you believe that the changes Cahill made are insufficient, what

additional changes would you make?

a. How would you improve the organization's design to enable

better coordination and collaboration between functions? Are

people changes needed to enable the new design to be

effective?

b. How would you improve the product development process?

5. Discuss the upcoming meeting. What should Cahill do to increase its

productivity?

Reference: https://drive.google.com/file/d/1xmeLC4UJd1t9-IVZG5xiYvhvSu9Fwj-8/view?usp=sharing