Question: questions 2 & 3 Answer question 13 based on the passage below. The designer created a prescription home-delivery system that organizes medications into presorted, easyto-open

questions 2 & 3 Answer question 13 based on the

questions 2 & 3

Answer question 13 based on the passage below. The designer created a prescription home-delivery system that organizes medications into presorted, easyto-open packets labeled by date and time-and sends them straight to your door. You will receive your medications in packets with clearly marked time stamps that you tear open at specific times for you to consume. 1. What insight did the designer discover that inspired their creative ideas? (2 Marks) 2. By using a "How Might We" phrase, transform the insights into practical design solutions. (3 Marks) 3. Create an empathy map to understand the viewpoint of the user from the perspective of "standing in their own shoes". (25 Marks)

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