Questions

1. Describe the perspective of your quadrant. Is it short or long term? Inward or outward focused? What are the qualities important in a manager or senior executive (Hint: refer to the CVF).
2. What course concepts explain why there is a problem? Pick two from the list. For each, define it and show an example from the case.
   1. Social Networks
   2. Issues of diversity
   3. In-groups and out-groups
   4. Social Identity
   5. Self schema
   6. Role schema
3. What short-term steps should David recommend the company follow?
4. To what extent does he have to address the cultural issues of how leaders address, or do not address, bad behavior from stars like Albert? What steps should be taken in the longer term? (Hint - remember your quadrant!!)
5. Who does David need to consider or engage in his decisions and communication? Who should not have a say in the decisions or process set up, although they might be informed? Why? (Hint - remember your quadrant!!)
6. What and how should David communicate with Albert?
7. Looking back, what earlier actions, if any, could Celia as a mid-level leader have taken to ensure Silver Moon leaders took the information about Albert seriously? Did she behave ethically?