Questions from The Labor Relations Process

Chapter 10

Discussion Questions 1, 2 and 4

1. A thin line differentiates employee grievances and employee complaints. Discuss the problems involved in defining a grievance, indicating why abroad definition of employee grievances is both confusing and necessary.

2. Discuss two reasons grievances might be filed,furnishing examples of these reasons other than those found in the text.

4. Why is it difficult for union and management officials to resolve each grievance on its own merits?