QUEUING SYSTEMS QUESTION

Question 8 (20 points) The Frisco Roughriders need help with determine which of the following queuing systems is better for their new food vending area. They have the option of installing a two-server system that has less automation or a new one-server system in which drinks are automatically filled. They have 1 person per minute show up. The service rate for the automated system is 100 customers per hour and each server for the 2- server is 40 customers per hour. Note: You are welcome to use OM Solver for this problem. Please indicate what the inputs to each solution are (arrival and service rates and # of servers used). They have a few key metrics that they are trying to determine and need your help in deciding which system to install: a) Probability that no one is in line b) Total number of people in the system c) Total wait time in the system Paragraph 30 BI er