Question: r. Explain at least two ways you can draw insights from customer data to develop recommendations and conclusions on how customer service strategies have been

r. Explain at least two ways you can draw insights from customer data to develop recommendations and conclusions on how customer service strategies have been implemented. 5. Explain the standard steps for dealing with a customer complaint. 9. Explain the importance of recording and monitoring complaints. 10. Describe customer service standards and their importance

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