Question: Randy Junk it Frye has been told by two mechanics at the Loretto Service Center that is 1 9 year - old rusty Chevy

Randy "Junk it

"

Frye has been told by two mechanics at the Loretto Service Center that is

19

year

-

old rusty Chevy Lumina requires a new transmission. Both mechanics also noted that the repair was costly in relation to the car's value and overall condition. There is also a "Cash for Clunkers" program offering generous rebates on old trade

-

ins for new vehicles. What stage of the consumer' decision making process is Randy Frye at

Group of answer choices

Purchase

Information search

Cognitive dissonance

Post

-

purchase evaluation

Problem awareness

(

Hey Man, I need a new set of wheels!

)

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