Question: Raw Inputs What materials. data, and information are needed? Equipment What special equipment facilities, and systems are needed? Activity What tasks are required in the

Raw Inputs What materials. data, and information

Raw Inputs What materials. data, and information are needed? Equipment What special equipment facilities, and systems are needed? Activity What tasks are required in the production of the output? Output What product, information, or service is provided? How is the output measured? Human Resources What knowledge skills, and abilities are needed by those performing the tasks? Figure 3. Developing a Work-Unit Activity Analysis a. Based on Figure 3, assume you are the cashier of a fast-food restaurant. What are the outputs of your work unit? What are the activities required to produce those outputs? What are the inputs? Discuss. (10 marks) b. Explain which approach to job design was most influential in designing that job? In the context of the total work-flow process of the restaurant, how would you redesign the job to emphasize more heavily each of the other approaches? (10 marks) Note: 1) You MUST employ at least TWO (2) theoretical models/frameworks in order to provide structure to your analysis. 2) Students are required to use an example of a real-world scenario in their answer. [Total: 20 marks

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