Question: Re - engineering is an appropriate replacement for benchmarking when: Your process is fairly strong relative to best - in - class. The best -

Re-engineering is an appropriate replacement for benchmarking when:
Your process is fairly strong relative to best-in-class.
The best-in-class is not in your industry.
Your process is not in statistical control, i.e. is unstable.
Best-in-class is unwilling to cooperate.

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