REACT TO THIS POST : Total quality management is going to be worth the effort in a lot of industries. It is a long-term time, not short-term, so it does come with investment in the company and needs to be followed with no start-and-stop program. It is a way for the company to continuously improve while it matures over time. Companies like Toyota are a world company known for having one of the best total quality management programs. Many companies base benchmarks on them. It does come with pros and cons just like any program being utilized in companies. With TQM it is not so much of a result in disadvantages. It is a time-consuming and costly program to have, and the main downside companies look at is the long-term investment. The advantage is having a product that is of higher quality and having a lower cost by utilizing TQM. This comes from utilizing information to create a product that is high quality and can speed up processes. This also includes cutting out waste and creating a lean system to work from. Saving costs while still implementing a quality product. Which builds loyalty and reputation in customers, creating higher sales