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D. King Chapter 8 Accessibility features in stores is an important thing to have because you never know who may come to your store. More than 50 million Americans with disabilities are potential customers for retail businesses across the country. The American with Disabilities Act (ADA) makes sure businesses that serve the public remove barriers from their buildings, and any other older buildings that they may have, Businesses have to make sure they remove all of the obstacles including shopping carts, maintenance equipment, etc. In Chapter 8 a really big topic that was talked about was accessibility. Accessibility is the case with which customers can get into and out of the site. It is greater for sites located near major highways, on uncongested highways, and at streets with traffics lights and lanes that enable turns into the site. Whenever you're physically at the store, accessibility can be as simple as keeping heavy doors propped open for customers, ensuring areas open to the public are always free from trip hazards, or keeping your shop space step free with the aid of hired ramps or lifts. Whenever you're focusing on store accessibility it's important that you have an accessible route into and throughout the business. If a certain aiste is being worked on you need to make sure that you have it blocked off, so nobody can enter and maybe have another route for customers to go around. I honestly didn't know there was a name for all of this. I just thought it was elther common sense to do these things or I thought maybelt was just store policy/managers policy. I also learned that businesses spend money to remove certain barriers and if these barriers aren't removed or if they become inaccessible without the proper attention then the ADA says that the business could lose access, access could be reduced, or the access to the building can be eliminated. So it's always important to keep a safe environment for all of your customers Questions: Obviously some retail shopping stores don't have an actual store. They just have a website instead, so how do you think accessibility could be used on the w Cancel Sao Submit TO SAM