Question: Read Case 1 6 . 1 Team Crisis Within the Gates in Ch . 1 6 ( p . 6 0 9 ) of Leadership:

Read Case 16.1 Team Crisis Within the Gates in Ch.16(p.609) of Leadership: Theory and Practice.
Should Russ Saffold intervene to help his team handle this crisis? If so, what type of leadership action should he take, and why?
What leadership actions, if any, should team members take?
What should Russ Saffold do, if anything, to mitigate the two opposing positions regarding outsourcing of IT?
What characteristics of team excellence are currently lacking in this team?

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