Question: read case 4 . 1 on page 1 1 9 in your text and answer the questions at the bottom related to the exchange between

read case 4.1 on page 119 in your text and answer the questions at the bottom related to the exchange between Dom and Megan.
evaluate the exchange (I am looking for the evaluation of wording, body language, active listening skills, etc. covered in teh text of this chapter.
what would you do differently if you were megan?

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