Question: Read Case Study 4 Chick - fil - A is Dominating the U . S . Fast Food Market, located in the Case Study section

Read Case Study 4 "Chick-fil-A is Dominating the U.S. Fast Food Market," located in the Case Study section of your textbook, and answer the following questions at the end of the case study.
Provide examples of needs, wants, and demands of Chick-fil-A guests, differentiating these three concepts.
Describe Chick-fil-A in terms of the value it provides guests. How does Chick-fil-A engage guests?
Evaluate Chick-fil-As performance relative to guest expectations.

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