Question: Read each item, and answer the question about relationships. Passage Motivational Factors ( Satisfiers ) ( 1 ) We ve all probably seen organizations that
Read each item, and answer the question about relationships.
Passage
Motivational Factors Satisfiers
Weve all probably seen organizations that function in rundown buildings, yet morale and productivity are high. One researcher Herzberg contends that peoples attitudes toward their jobs far outweigh the importance of working conditions or environment. Herzberg has provided a list of motivational factors, or satisfiers, that can be said to motivate individuals and to produce job satisfaction.
Achievement is important to many employees. Is it to you? Achievement means feeling that youve accomplished a goal; that is youve finished something that youve started. Some work situations provide this feeling; others, such as assemblyline work, often make feelings of achievement difficult. This is especially true when cycle times the time needed to complete one task are as short as seconds or less. One former student working for a food company that prepared institutional meals had a job that repeated every seconds. His task was to place two slices of white bread on a tray as it passed by on a conveyor belt later others added meat, condiments, etc., to produce a sandwich Thirty times a minute the same task was performed, and he never saw the finished product. Not much of a sense of achievement there.
Many employees appreciate recognition. It gives the employee a feeling of worth and selfesteem. Dont you like to know how you stand in a work situation? When you and other employees know how you are doing, even when the results arent completely satisfactory, you at least know that your boss is concerned about you. Theres a tendency for managers to overlook the need for giving employees recognition and feedback on their performance. Some managers think that its unnecessary to say anything to an employee when a job has been done well. Charlie knows he does good work is a far too typical managerial attitude. Charlie, like most employees, might not be certain what his boss really thinks of his performance without some form of overt recognition.
The job itself is a highly important motivating factor. Have you ever thought about why some employees are chronically late? In many cases, its because they dread going to their to jobs. They derive little satisfaction from their monotonous jobs and as a result would like to be able to say, as that defiant country song puts itTake this job and shove it People who like their jobs tend to be far more motivated to avoid absenteeism and lateness.
Growth and advancement opportunities also serve to motivate. In a sense, these are like the old carrot and stick philosophy. Dont you, like many employees, tend to move in directions that help you obtain the carrot for example, a promotion with more salary? However, managers must keep in mind that if employees never get to taste the carrot but only feel the stick then their interest in carrots will tend to fade. Motivational tools should never be used to manipulate people. They should be used sincerely with the employees as well as the organizations interests in mind.
Responsibility is another factor that motivates many employees. Some people will forego taking sick leave when they dont feel well out of a sense of responsibility. It provides a sense of accomplishment and fills an internal need to see things done right. Even the behavior of some socalled troublemakers in organizations has been modified after they have been given added responsibilities.
Herzberg believes that the ideal form of feedback is one that is inherent to the job. In this situation, the person does not have to be told that he or she has done a good job; it is known automatically. For example, when a radiographer examines an xray film she has just taken, she knows it if is good or if it needs to be repeated. The feedback is immediate and inherent.
Question How many motivational factors are listed in this passage?
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