Read each question HR professionals must answer, then match it to the correct functional area of HR it represents.

Nick observes that the defect rate on his night production line keeps going up$.$ His employees tell him that it is hard to stay focused doing the same thing over and over late at night.

Store policy requires that all refunds are authorized by a manager, but this can be very frustrating for both cashiers and customers when checkout lines are long.

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An office manager notices that several employees are regularly late to work. She learns that they have young children, and the schools' start times make it difficult to get to work on time. C

An account manager is quitting because her spouse found a new job in a different state. Her boss hates to lose her because she is an excellent contributor and does not mind the travel involved.

Sam's staff is very loyal and productive, but they seem to be bored at work lately. No one has asked for more responsibility, but they must be kept engaged or production will suffer.

Julian directly supervises four people, but it is his supervisor who actually prepares their performance appraisals. Julian feels this undercuts his authority with his staff.

Val's employees are frustrated because they need to use sick days for parent$-$teacher conferences and doctor's appointments. Val doesn't like it either, but she is unsure how to handle it$.$

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Usually, most desks in Divya's office are empty while people are out on sales calls. But when it is time to prepare monthly reports, the staff members are constantly bumping into one another.