Question: Read each statement below and answer as indicated. ( 300+ WORDS ) List the five (5) step process for a formal and informal complaints procedure

  1. Read each statement below and answer as indicated. (300+ WORDS)
  2. List the five (5) step process for a formal and informal complaints procedure to manage allegations of harassment and handle complaints.
  3. List any four (4) situations where a formal complaints procedure would be appropriate and two (2) situations where an informal complaints procedure is appropriate

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