Read each statement pertaining to the case. Then, select the part of a system that the statement best represents.

Floats, boogie boards, umbrellas, and lounge chairs

Customers' great vacation experiences

Customers approach the rental wagon to inquire about rates and rent the items

Employees' helpful and friendly attitudes

Asking current customers what would make their rental experience better

Employee brings the umbrella to the customer's location and sets it up

Sam's profitability returning to record$-$high levels

$($Click to select$)$

Inputs

Transformational processes

ents about their experiences

Outputs

Feedback