Read the $3-$part case study below. Complete the "Your Task" assignment on the next page by

composing a formal business letter. READ THESE ENTIRE INSTRUCTIONS BEFORE

BEGINNING.

$2.$ Refer to the attachment called "Chapter $9$: Negative News." You will use this document to help

you complete this assignment. Please pay close attention to that document. It was created to

help you develop this letter to deliver negative news so that you don't tear your hair out.

$3.$ Submit your assignment through Blackboard.

Page $2$ of $2$

This is your assignment

Additional information: When the case study says $...$and is nonstandard,$$ they$$re referring to the

requirement that the request needs to arrive at least $45$ days in advance of the event and that it cannot

be for more than two tickets between any two cities that Southwest flies. You might say that this