Question: Read the article and answer ALL questions that follow: The immense development of technology has brought dramatic changes to business structure. More specifically, the Internet

Read the article and answer ALL questions that follow:
The immense development of technology has brought dramatic changes to business structure. More specifically, the
Internet has become an important alternative distribution channel for goods and services (Babbar et al.,2008 DeYoung et
al.,2007 Mainetti et al.,2012). E-business is defined as the procedure of conducting business through the use of the
Internet and computerized technology (Dubelaar et al.,2005 Hertwig, 2012). It is an online activity that brings together
employees, collaborators, suppliers and customers, whilst having the creation of value as its primary goal (DuPlessis and
Boon, 2004 Lai et al.,2012). Moreover, e-business improves operation efficiency and increases the reach of organizations
(Ash and Burn, 2003 Bordonaba-Juste et al.,2012a). However, the establishment and the successful implementation of e
business is a really challenging matter. Thus, one has to take under serious consideration issues like strategy making and
cooperating with partners that are involved in the e-business operation (Sauer and Willcocks, 2003 Lee et al.,2003).
Moreover, security matters related to data access have to be taken care of, as data exchange among e-business partners
has to be controlled (Davidson,2001). Additionally, knowledge creation and customer satisfaction are important matters for
an e-business implementation process (Huang et al.,2008 Lai et al.,2012 Yeh et al.,2012). The present study
investigates the role of certain organizational capabilities in the successful implementation of e-business. According to
Lee et al.(2007), organizational capabilities are constituted by organizational learning capabilities and knowledge
management capabilities. The first include training availability,technical expertise and knowledge level, while the latter
include knowledge accumulation,knowledge application and knowledge sharing. Moreover, other significant
organizational factors are incorporated in the research model of the study (firm size, chief executive officer [CEO]s
knowledge). Such a multidimensional approach has randomly been explored in the existing literature, thus, making such an
examination a futile field of research

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