Question: Read the article and answer ALL questions that follow: The immense development of technology has brought dramatic changes to business structure. More specifically, the Internet
Read the article and answer ALL questions that follow:
The immense development of technology has brought dramatic changes to business structure. More specifically, the
Internet has become an important alternative distribution channel for goods and services Babbar et al DeYoung et
al Mainetti et al Ebusiness is defined as the procedure of conducting business through the use of the
Internet and computerized technology Dubelaar et al Hertwig, It is an online activity that brings together
employees, collaborators, suppliers and customers, whilst having the creation of value as its primary goal DuPlessis and
Boon, Lai et al Moreover, ebusiness improves operation efficiency and increases the reach of organizations
Ash and Burn, BordonabaJuste et ala However, the establishment and the successful implementation of e
business is a really challenging matter. Thus, one has to take under serious consideration issues like strategy making and
cooperating with partners that are involved in the ebusiness operation Sauer and Willcocks, Lee et al
Moreover, security matters related to data access have to be taken care of as data exchange among ebusiness partners
has to be controlled Davidson Additionally, knowledge creation and customer satisfaction are important matters for
an ebusiness implementation process Huang et al Lai et al Yeh et al The present study
investigates the role of certain organizational capabilities in the successful implementation of ebusiness. According to
Lee et al organizational capabilities are constituted by organizational learning capabilities and knowledge
management capabilities The first include training availabilitytechnical expertise and knowledge level while the latter
include knowledge accumulationknowledge application and knowledge sharing Moreover, other significant
organizational factors are incorporated in the research model of the study firm size, chief executive officer CEOs
knowledge Such a multidimensional approach has randomly been explored in the existing literature, thus, making such an
examination a futile field of research
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