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Walmart$$s HRM: Recruitment, Selection, Employee Retention

Walmart$$s human resource management uses recruitment, selection, and retention approaches to optimise HsR capacity.

Walmart$$s human resource management addresses recruitment needs using different recruitment sources and methods

suited to various positions in the organization. The company also uses retail industry$-$specific criteria in its selection

process. To optimize employee retention, Walmart$$s human resource management strategy includes a continually evolving

compensation program, together with employee relations management and career development. The firm$$s HR managers

also use other approaches to improve morale and motivation in the workforce. Through this combination of approaches and

strategies to address business needs in recruitment, selection, and retention, human resource management effectively

maintains adequate human resources to support Walmart$$s corporate mission and corporate vision and related goals for

retail operations and planned global expansion.

Walmart Recruitment Practices

Recruitment Sources: Walmart$$s human resource management uses internal and external recruitment sources for various

positions. The use of internal recruitment sources focuses on current employees to fill open or new positions at Walmart.

External recruitment sources have the benefit of accessing the labour market to address the human resource management

objectives of the firm. This combination helps ensure that the retailer is flexible enough in satisfying its HR needs. Walmart

uses distinct types of internal recruitment sources. The following are the most significant in the company:

$$ Current employees

$$ Trainees

$$ Transfers

Current employees are a recruitment source, especially for supervisory and managerial positions. For example, Walmart$$s

human resource management supports the promotion of hourly sales employees to managerial positions. About $70\%$ of the

company$$s managers started as hourly sales employees and were promoted to their current positions. Walmart uses current

employees as the biggest internal recruitment source. The retail company$$s human resource management also uses onthe$-$

job trainees as an internal recruitment source. There is only a small number of trainees working for Walmart, such as in

positions in sales and marketing. Occasionally, the firm absorbs trainees in the positions for which they trained. This

approach has the advantage of minimizing additional human resource management spending and ensuring person$-$job fit.

In addition, transfers are used to temporarily fill positions at Walmart, based on current short$-$term HR needs. In this human

resource management approach to recruitment, some current employees are transferred to other positions or locations to

fill gaps in the workforce. Walmart sometimes uses transfers to satisfy high HR needs during Black Friday.

Walmart$$s human resource management uses various external recruitment sources. The following are the most significant

for the firm:

$$ Respondents to job advertisements

$$ Campuses

$$ Previous applicants

Respondents to job advertisements are the biggest external recruitment source used at Walmart. The company$$s website is

the main human resource management portal for this recruitment source. Job openings are posted on Walmart$$s corporate

website for interested applicants. This recruitment source has the benefit of minimizing costs in reaching applicants. In

addition, the firm$$s human resource management considers campuses a significant external recruitment source. QUESTION $1(20$ MARKS$)$

Recruitment is a crucial part of developing and maintaining an effective and efficient team for any organisation. The

combination of approaches and strategies to address business needs in recruitment, selection, and retention, human

resource management effectively maintains adequate human resources to support Walmart$$s corporate mission and

corporate vision and related goals for retail operations and planned global expansion.

Analyse the case study and appraise Walmart$$s internal and external recruitment sources in their human resource

management practices. Highlight the merits and demerits of both internal and external recruitment methods to help

Walmart$$s HR managers make appropriate decisions.