Read the article below and answer ALL the questions that follow. Industry 4.0 is an industry that combines automation technology with cyber technology, and this is a trend of automation and data exchange in manufacturing technology, including the cyber-physical, Internet system for all or the Internet of Things (IoT). The era of the industrial revolution 4.0 has also changed the way people view education. Changes made are not only ways of teaching, but are far more essential, namely changes in perspective on the concept of education itself. Likewise, what happens in the world of higher education, knowledge management systems have become a tool or facility to support the learning process. The next problem that often occurs in optimizing the implementation of knowledge management systems is how to measure the level of community readiness in its implementation. Research related to the readiness of the higher education community in anticipating the industrial revolution in era 4.0 was developed based on the SECI model theory (Socialization, Externalization, Combination, and Internalization) and factor analysis theory, and can be used to analyze community readiness in utilizing knowledge management systems with the substance of the learning process so that results can be achieved. The results of the study were in the form of Knowledge Management System (KMS) readiness model related to the substance of the desired knowledge to support the socialization and internalization of students in higher education influenced by the Lack of Knowledge Utilization, Knowledge Information, Knowledge Sharing Quality, and Network Distribution, which can be simulated and optimized for the development of future implementation strategies. Many knowledge management systems have been implemented in several educational institutions, and the use of this knowledge management system can help improve the quality of work and services of the organization. To support the implementation of a knowledge management system in an organization, it is important to consider what factors can influence the success of the knowledge management system in terms of community readiness in the organization.

QUESTION 1 (20 Marks) With reference to the article, discuss how knowledge management systems supports the management, teaching & learning and administrative processes in educational systems. Include opportunities and functions in your answer.

QUESTION 2 (20 Marks) . knowledge management systems have become a tool or facility to support the learning process. Analyse the SECI model and determine how the dimensions of the SECI model is applied for knowledge generation in educational systems.