Read the article below and answer the questions that follow. Perodua: A Brief History of Malaysia's Largest Automaker Perusahaan Otomobil Kedua Sendirian Berhad (Perodua) is a household name in Malaysia. It has produced numerous iconic cars such as the Kancil and Myvi. These cars are not only economical but versatile enough to appeal to a very large range of drivers, from teenagers to commuters to retirees. Almost every Malaysian family has or has had a Perodua in their garage which speaks to just how much Malaysians love them. Let's take a look at the history of Perodua and the cars it has produced over the years. Perodua was established in 1993 as Malaysia's second national automaker. As it was first kept secret from the public, the company was first referred to by the codename "M2" prior to being announced. So as not to compete with Proton, Perodua initially focused on bringing compact, A-segment hatchbacks to Malaysian users. On 1st August 1994, Tun Dr. Mahathir Mohamad, the Prime Minister at the time, officiated the opening ceremony of the first Perodua factory in the country. And only 28 days later, the first Perodua Model, the Kancil, rolled down the assembly line, and the rest was history. The Kancil was well received by the public, and was the car that fueled Malaysia's fascination with compact hatchbacks. Since the introduction of the Perodua Kancil, Perodua has continued to produce compact cars, including the bestselling Myvi as well as other vehicles from sedans to sports utility vehicles (SUVs). Since its establishment, Perodua has partnered with Japanese carmaker, Daihatsu which held a 20 percent stake in the company at launch. Daihatsu provided the designs and main components for Perodua's cars from the engines to transmissions. This meant that all Perodua cars had Daihatsu technology. While all its cars are derived from models in Daihatsu's lineup, Perodua has injected more of its design into its cars in recent years. In fact, the third-generation Perodua Myvi, launched in 2017, was entirely designed and made in Malaysia, which is an important milestone for the company. Perodua has two manufacturing plants which are located in its 522-acre headquarters in Sungai Choh, Rawang. Located here are Perodua's first facility - the Perodua Manufacturing Sdn Bhd (PMSB) plant and the second facility which officially opened in 2016 - the Perodua Global Manufacturing Sdn Bhd (PGMSB) plant. Both plants can produce up to 320,000 vehicles a year. Besides its vehicle manufacturing plants, Perodua also has two plants located in Sendayan TechValley near Seremban. They supply engines and transmissions not just for Perodua, but also for its partners Daihatsu and Toyota, showing just how far the company's technical abilities have come since 1994. By offering innovative and economical cars that appeal to the Malaysian market, Perodua has rightly justified its place as the country's largest car manufacturer. In fact, it still continues to develop value-added features such as its A.S.A safety suite and EEV lineup. Question 2 Assuming your company is facing product quality issue due to lack of skilled operators. As a manager, discuss the managerial decision-making process to resolve the issue