Read the article from the DOI link below, copy and paste the link into a browser to access it because it won't be clickable and lengthily answer the following questions about the article related to Social business process management in practice Overcoming the limitations of the traditional business process management Dalia Sua Vugec, Katarina Tomii Pupek, Vesna Bosilj Vuki Why is this article resource relevant to this week's topic What are 2 3 takeaways that you gleaned from this article resource https doi org 10 1177 2F1847979017750927 2 Provide one example of customer routed services and one example of provider routed services that you have encountered (different than those described in the textbook) Can you identity any improvements to these processes

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Question: Read the article from the DOI link below, copy and paste the link into a browser to access it because it won't be clickable and

Read the article from the DOI link below, copy and paste the link into a browser to access it because it won't be clickable and lengthily answer the following questions about the article related to Social business process management in practice: Overcoming the limitations of the traditional business process management

Dalia Sua Vugec, Katarina Tomii-Pupek, Vesna Bosilj Vuki

Why is this article/resource relevant to this week's topic?
What are 2-3 takeaways that you gleaned from this article/resource?

https://doi.org/10.1177%2F1847979017750927

2. Provide one example of customer-routed services and one example of provider-routed services that you have encountered (different than those described in the textbook). Can you identity any improvements to these processes?

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